Shipping Policy

At Durre Najaf Shopping Mart, we are committed to delivering your orders safely and as quickly as possible across Pakistan.

🚚 Shipping Across Pakistan

We offer delivery services to customers all over Pakistan.

📦 Delivery Time

• Orders are usually delivered within 2–5 working days.

• Delivery time may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

• Remote areas may require additional delivery time.

💰 Shipping Charges

Free Shipping All Over Pakistan on eligible orders.

Any applicable shipping charges will be clearly displayed at checkout before you place your order.

📞 Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.

🔍 Order Tracking

Once your order has been dispatched, tracking details may be provided through SMS, WhatsApp, email, or other available communication channels.

📋 Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and contact number. Durre Najaf Shopping Mart will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

📦 Delayed or Lost Orders

If your order is delayed, please contact our customer support team. We will coordinate with the courier company to help resolve the issue.

🔄 Returned or Undelivered Packages

If a package is returned because the customer was unavailable, refused the parcel, or provided an incorrect address, additional delivery charges may apply if the order is requested again.

📩 Contact Us

If you have any questions regarding your shipment or delivery, please contact Durre Najaf Shopping Mart through the contact details provided on our website.

Thank you for shopping with Durre Najaf Shopping Mart!